Courtney, our Candidate Relationship Team Leader, and her team are responsible for speaking to our candidates in the early stages of their application and supporting them with the different stages of the process. They gather the information to ensure our candidates are suitable for the role, are passionate about supporting schools and complete all KCSIE vetting to a high standard.
Kaitlin, our Operations Manager, and her team work closely with both candidates and schools to make sure we place the right individuals in the right roles. They ensure each candidate meets the needs of the school in terms of skillset, availability and proximity.
Before a school even contacts us, our candidates undergo a rigorous vetting process to ensure compliance with KCSIE regulations and to put children’s safeguarding at the heart of what we do. For every candidate, Courtney and her team gather:
With these processes in place, schools have everything they need for their single central record and a new hire who is ready to make a positive impact from day one.
When a school reaches out, our first priority is to fully understand their unique requirements. From shift patterns to specific skills needed, we take the time to gather all the details to ensure every candidate is the right fit. This personalised approach allows us to provide solutions that genuinely meet the school’s practical needs, rather than a one-size-fits-all placement.
We know that unexpected caretaker absences can cause months of school disruption and have a knock-on effect for senior leaders, so a fast response is needed. Streamlined processes and smart systems allow us to respond quickly, coordinate efficiently, and maintain consistent service – giving schools peace of mind that everything is taken care of.
Flexibility is at the heart of what we do. For example, some schools need split-shift support. Rather than compromise, we often provide two candidates who cover different parts of the day, bringing a wider range of skills and experience.
We also go above and beyond when urgent support is needed. Typically, our team can source local, fully vetted candidates in less than 2 weeks.
With safeguarding at our core and service shaped around schools’ needs, TIB Services continues to be a trusted partner for schools and trusts across the UK.